Thanks for the reply, Sean.
I added an image with better lighting to the link above. While it’s harder to tell in the photo, we’re still having the same general issue as shown in the first photo. I’m assisting this team remotely so don’t have hands on the hardware and software. I’m thinking a complete re-install may be in order.
They also tried a new installation on a laptop, and while the topo lines seem better, there’s no color on the image. I’m trying to determine what could be going on there as well.