Kinect USB Problems.

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  • #2525
    mattdc
    Participant

    Having the software report that there are no Kinects attached for step 6.

    Having trouble posting additional details to the forum.

    Any advice?

    #2526
    mattdc
    Participant

    I’ve been through the forum and tried other troubleshooting steps.

    I got the add on USB card recommended in a different post.
    Have tried multiple Kinects.
    Kinect shows when I list USB, lsusb

    I don’t have projector, yet so I haven’t connected that, but I can’t imagine that would be the cause. I note it here as a just incase since I’ve tried everything else I can think of.

    Next step is to try the 18.3 version of the software which was noted as a possible solution fr some hardware in a post on the forum.

    I’m probably just doing something dumb, but I can’t figure it out.

    Thanks.

    #2527
    Sean Robinson
    Participant

    Sounds like you’ve done a good job trouble-shooting. I hope a little more information will hint at possible fixes.

    Could you post the output of lsb_release -dc? The output will tell me what OS version you are using.

    Please also post the output of lsusb. This should show how the Kinect is connected.

    I don’t have projector, yet so I haven’t connected that, but I can’t imagine that would be the cause.

    I agree this is probably not the cause of the Kinect problem.

    I’m probably just doing something dumb, but I can’t figure it out.

    Getting the many pieces to work together is a complex task that can take several tries. Don’t give up.

    #2530
    mattdc
    Participant

    Thanks for the reply.

    I installed everything “stock” following the detailed install instructions on an older PC with upgraded video card.

    mattdc@arsandbox:~$ lsusb
    Bus 002 Device 003: ID 046d:c00e Logitech, Inc. M-BJ58/M-BJ69 Optical Wheel Mouse
    Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
    Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
    Bus 003 Device 019: ID 045e:02b0 Microsoft Corp. Xbox NUI Motor
    Bus 003 Device 018: ID 0409:005a NEC Corp. HighSpeed Hub
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
    mattdc@arsandbox:~$ lsb_release -dc
    Description: Linux Mint 19 Tara
    Codename: tara

    I’ve tried multiple Kinect units. 2@ v.1414 and 1@ v.1478. The 1414’s act the same. I think the 1478 is broken outright; It displays a red light when I plug it in. I guess it’s possible all are broken, or there is a problem with the AC adapter not supplying the correct voltage? I should probably try a second from a different vendor.

    I tried all the stock USB ports with the same results. Both Kinect 1414’s show as Microsoft Corp. Xbox NUI Motor

    I’ve also tried other newer Linux distros. All the software [eventually] installs and builds correctly, but I get hung up on step 6, which is making me think it’s something I’m missing in the instructions, or just incompatible hardware.

    The PC is some kind of ASUS with onboard everything.

    Thanks again.

    • This reply was modified 11 months ago by mattdc.
    #2532
    Sean Robinson
    Participant

    I suspect the problem is with your Kinect power supply/USB adapter. Your output from lsusb shows one Kinect device: “Motor”.

    Bus 003 Device 019: ID 045e:02b0 Microsoft Corp. Xbox NUI Motor
    Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

    There should be two more USB endpoints for the Kinect. Our development v.1414 has the following three devices connected via USB.

    Bus 001 Device 010: ID 045e:02ae Microsoft Corp. Xbox NUI Camera
    Bus 001 Device 008: ID 045e:02b0 Microsoft Corp. Xbox NUI Motor
    Bus 001 Device 009: ID 045e:02ad Microsoft Corp. Xbox NUI Audio
    Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

    #2533
    mattdc
    Participant

    Ah, I see. I misunderstood and thought so long as one of those items was showing everything was ok!

    I’ll get a new adapter and give that a whirl. Thanks.

    #2541
    mattdc
    Participant

    New adapter is promising. Motor, Camera, Audio now display properly in the readout.

    Thanks.

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