Troubleshooting

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Viewing 7 posts - 1 through 7 (of 7 total)
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  • January 10, 2023 at 5:34 am #2428
    PeterSoton
    Participant

    Hi, is there a troubleshooting guide for the sandbox? Ours was made by a former colleague who is long gone and the sandbox isnt functioning correctly. I found the step by step for creating one from scratch but not to fault find. I suspect we have an issue with the Kinnect, green light on this si flashing whereas used to be solid.

    January 13, 2023 at 12:20 pm #2432
    Sean Robinson
    Participant

    I have not run across a troubleshooting guide anywhere. That would be a nice resource.

    Are you sure the green light used to remain solid? The LED on our Kinect V1 begins to flash once it is connected to USB and continues to flash when the sandbox software runs.

    What is your sandbox doing incorrectly?

    January 30, 2023 at 1:11 am #2439
    PeterSoton
    Participant

    Hi Sean, Green contour shows but doesnt respond or update.

    January 30, 2023 at 1:26 pm #2441
    Sean Robinson
    Participant

    Hi Peter,

    If you mold the sand into a distinctive shape (e.g. a tall hill next to a deep valley) before starting the sandbox, do the proper contour lines get drawn on the initial shape?

    I’d like to determine if the Kinect is ever getting a good measurement or if the contour readings are stuck on some measurement internal to the Kinect.

    February 14, 2023 at 1:25 am #2464
    PeterSoton
    Participant

    Hi Sean

    no they dont

    February 14, 2023 at 11:03 am #2469
    Sean Robinson
    Participant

    Then I suspect your Kinect has failed. Can you borrow another Kinect to try?

    February 15, 2023 at 6:08 am #2475
    PeterSoton
    Participant

    thats my plan, have ordered one

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